With today’s increasing demands for higher productivity and lower costs, everyone can use a hand. Ericsson Enterprise is here to help with the Ericsson MX-ONE™ Communication Organizer. Your staff will be able to obtain the communication tools they need, while increasing efficiency and lowering operating costs with an integrated IT solution.

 With Communication Organizer, staff can:

• Improve their availability to customers and colleagues
• Decide how they communicate (voice, IM, e-mail)
• Reply to queries efficiently
• Keep user information up-to-date
• Eliminate the need to memorize contact information

Moreover, mobile users have the same level of service as
office users.

 At the core of the application solution is the Communication Organizer. It is composed of two components: Communication Organizer Server and Communication Organizer Applications.

Integrating your communication needs with your IT environment lowers your TCO. Communication Organizer Server uses Microsoft’s Active Directory, server-based solutions, and IP-enabled solutions (soft client and operator), reducing hardware costs while increasing flexibility and accessibility.

• Flexible configurations—from single-phone system
  installations to advanced distributed systems
• Enables unique directory configurations for each
  customer based on Microsoft’s Active Directory
• Activity Management (presence and preference
  information)
• Server-based Exchange and Domino Server integration
  with add-ins
• Instant messaging
• Server-based call log
• Security (directory access, data encryption)
• Management tools (for operation and maintenance)
• Interfaces with messaging solutions
• Interfaces with external systems
• Mobile Location Server for setting active presence
  information
• Interfaces with LDAP directories

 Communication Organizer Applications

With Communication Organizer Applications, you have the freedom to decide which applications best suit your needs. Regardless of your choice, the users have access to similar functionality and can control their communication needs from any of the applications.

• Provides business class telephony functionality
• Directory search (corporate, personal, external, LDAP)
• Presence setting and display
• Preference control (voice, IM, or e-mail)
• Localized applications
• Several end-user communication applications:
  - Personal Assistant-PC (VoIP softphone)
  - Personal Assistant-Web (browser-based)
  - Personal Assistant-Smartphone (mobile device)
  - Operator Assistant (IP-enabled operator)